Terms and Conditions

TL;DR Summary (Non-Binding)

This summary is for convenience only and is not legally binding. Please read the full terms below for complete details.

• Service: Freelancer Helper is a browser extension that helps create proposals and filter jobs on freelancer.com
• Free Usage: You have limited free use of the bid generation feature up to the daily quota. The Filters feature is available for free during the Trial period.
• Employer Resolution: We try to identify the employer behind a project, but on a best-effort basis only — we cannot guarantee a result, or that a result is accurate.
• Pricing: Bid generation operates on a subscription system with tiered plans. All paid subscription plans automatically include the Filters feature.
• No Refunds: Due to free trial availability, all sales are final. Refunds will only be considered at our discretion.
• Data: We protect your privacy (see Privacy Policy for details)
• Liability: Service provided "as is" with limited liability
• Contact: Reach us at contact@freelancerhelper.click for questions

Acceptance of Terms

By installing, accessing, or using the Freelancer Helper browser extension, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our service.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the service after changes are posted constitutes acceptance of the modified terms.

Service Description

Freelancer Helper is a browser extension designed to assist freelancers in creating professional proposals on the freelancer.com platform. The service includes:

• AI-powered proposal generation tools
• Best-effort identification of the employer who posted a project ("employer resolution")
• Ability to filter job listings by various criteria
• Quality of life improvements for freelancers

We strive to provide reliable service but do not guarantee uninterrupted availability or that the service will meet all your specific requirements.

Employer Resolution

The employer resolution feature attempts to identify the employer (project owner) associated with a project listing on freelancer.com, and to display that employer's identifier and username within the extension.

Employer resolution is provided strictly on a best-effort basis. We do not guarantee that any given project can be resolved, that a result will be returned within any particular time, or that a result, once returned, is accurate, current, or complete. For many projects no employer information will be available at all, and results may change or become unavailable at any time without notice.

Employer information is derived from publicly available and third-party sources, and may be cached and reused to serve later requests. Because those sources are outside our control, they may be incomplete, delayed, or incorrect, and we make no warranty of any kind, express or implied, regarding them.

You are solely responsible for any decision you make on the basis of employer information shown by the extension, including any decision to bid or not to bid on a project, and you agree to independently verify any information that matters to that decision. We accept no liability for any loss arising from reliance on employer resolution results, from their inaccuracy, or from their unavailability.

Employer resolution is subject to daily usage quotas that depend on your plan and on whether you are signed in. Quotas are counted per distinct project per day; looking up a project you have already resolved on the same day does not consume additional quota, and checks that fail do not consume quota. We may change these quotas, rate-limit requests, or suspend, limit, or discontinue the feature entirely at any time, including for users on paid plans, without liability to you.

You must not use employer resolution to harass, contact off-platform, profile, or otherwise misuse information about any employer, or in any way that violates freelancer.com's own terms of service or applicable data protection law.

User Accounts and Eligibility

You must be at least 18 years old to use this service. By creating an account, you represent that you are of legal age and have the capacity to enter into this agreement.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

You may only create one account per person. Creating multiple accounts to circumvent limitations or restrictions is prohibited.

Payment and Subscriptions

Freelancer Helper offers both free and paid features. Paid access is sold as a recurring subscription with tiered plans, each of which sets your daily quotas for bid generation and employer resolution. Free use of both features is available up to the quotas that apply to your plan; continuing beyond those quotas requires a paid subscription. Subscription payments are processed through Paddle, and legacy one-time purchases were processed through PayPal. By subscribing, you agree to pay all applicable fees on a recurring basis until you cancel.

We offer a Free Trial for the Filters feature and a free daily quota for the bid generation feature. The Free Trial allows you to use the Filters feature for a limited time without charge. After the trial period, you will need to purchase a subscription to continue using the feature.

Because of the above, we do not offer refunds for the Filters feature or for any subscription plan, as you have had the opportunity to evaluate the service before making a purchase.

We reserve the right to change the prices of our services. The change in pricing will not affect the purchases made before the change.

Acceptable Use Policy

You agree to use Freelancer Helper only for lawful purposes and in accordance with these terms. You must not:

• Use the service to create fraudulent, misleading, or deceptive content
• Attempt to reverse engineer, decompile, or hack the extension
• Share your account credentials with others
• Use the service to spam or send unsolicited communications
• Violate any applicable laws or regulations
• Interfere with the proper functioning of the service

Violation of these policies may result in immediate termination of your account and access to the service.

Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated by reference into these terms.

You retain ownership of any content you create using our service. However, you grant us a limited license to process and store your data as necessary to provide the service.

We implement reasonable security measures to protect your data, but cannot guarantee absolute security. You use the service at your own risk regarding data security.

Intellectual Property

Freelancer Helper and all related trademarks, logos, and intellectual property are owned by us or our licensors. You may not use our intellectual property without express written permission.

The extension and its underlying technology are protected by copyright and other intellectual property laws. You receive a limited, non-exclusive license to use the service for its intended purpose.

If you believe your intellectual property rights have been violated, please contact us with details of the alleged infringement.

Disclaimers and Limitation of Liability

Freelancer Helper is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising from your use of the service.

Our total liability to you for any claims arising from these terms or your use of the service shall not exceed the amount you paid for the service in the 12 months preceding the claim.

Termination

Either party may terminate this agreement at any time. You may stop using the service and request the deletion of your account. We may suspend or terminate your access for violation of these terms or for any other reason.

Upon termination, your right to use the service ceases immediately. We may delete your account data in accordance with our data retention policies.

Sections relating to intellectual property, disclaimers, limitation of liability, and dispute resolution shall survive termination.

Governing Law and Disputes

These terms are governed by and construed in accordance with the laws of the jurisdiction where Freelancer Helper operates, without regard to conflict of law principles.

Any disputes arising from these terms or your use of the service shall be resolved through binding arbitration in accordance with the rules of the relevant arbitration association.

You waive any right to participate in class action lawsuits or class-wide arbitration against us.

Contact Information

If you have questions about these Terms and Conditions or need to contact us for any reason, please reach out to us through the following channels: