Privacy Policy

TL;DR Summary (Non-Binding)

This summary is for convenience only and is not legally binding. Please read the full policy below for complete details.

• Collection: We collect email addresses and freelancer usernames.
• Handling: Data is used to provide bid generation services and manage accounts.
• Storage: Data is stored on secure servers; no payment data is stored by us.
• Sharing: Public project data is shared with AI providers; no personal data is sold.

1. Data Collection

We collect the following types of information to provide our service:

• Personal Information: When you sign in, we collect your email address and Freelancer.com username/tier to identify your account and manage your subscription.
• Usage Data: We collect anonymous analytics data regarding feature usage and settings preferences to improve the extension.
• Payment Information: We do not directly collect or store payment card details. Payment processing is handled entirely by third-party providers (PayPal and Paddle).

2. Data Handling (Usage)

We use the collected data for the following specific purposes:

• Service Provision: To authenticate your access and provide the bid generation features.
• AI Generation: To generate relevant bids, we process project descriptions and your optional profile description.
• Communication: To send important service updates or subscription notifications to your email.
• Improvement: To analyze usage patterns and enhance the functionality of the extension.

3. Data Storage and Security

Storage: Your account information is stored on secure, encrypted servers. We retain your data only as long as your account is active or as needed to provide you services.

Security: We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Payment Security: All financial transactions are processed through secure, PCI-compliant gateways (PayPal and Paddle). We never store your credit card or banking information on our servers.

4. Data Sharing

We do not sell your personal data. We share data only in the following circumstances:

• AI Service Providers: We transmit publicly available project details (title, description) and your profile description (depending on settings) to AI providers (e.g., OpenAI) solely to generate bid content. Personal identifiers like your email are not shared with AI providers.
• Payment Processors: We share necessary transaction data with PayPal and Paddle to process your subscription payments.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Retention and Deletion

Account data is retained while your account remains active. Upon account deletion or service termination, personal data is removed in accordance with applicable data protection requirements. Analytics data may be retained in anonymized form for service improvement purposes.

6. Legal Basis and Rights

Data processing is based on legitimate interest in providing the service and your consent when using optional features. Depending on your jurisdiction, you may have rights to access, correct, delete, or port your data. Contact us to exercise these rights or for clarification about applicable protections.

Contact Information

For questions about this Privacy Policy, data handling practices, or to exercise your privacy rights, contact us at contact@freelancerhelper.click.